Terms of service

These terms apply when you visit krispaebyk.com or purchase from Krispaè by K. By using the website or placing an order, you agree to these terms and the policies linked on the website.

Products and availability

We make reasonable efforts to present product colours, details, prices and availability accurately. Screen settings, lighting and hand-finished details may create minor visual variations. Availability may change without notice, and we may limit quantities or cancel an order if an item becomes unavailable. If we cannot fulfil a paid order, we will contact you and arrange an appropriate refund.

Orders

An order is accepted after payment is successfully processed and we confirm that the item can be fulfilled. Please review the product, variant, delivery address, phone number and email address before submitting your order. We may refuse or cancel an order where payment cannot be verified, information appears incorrect, fraud is suspected, or the item is unavailable.

Prices, taxes and payment

Prices are displayed in Indian rupees unless stated otherwise. Applicable taxes and shipping charges are shown during checkout. Online payments are processed through the payment methods displayed at checkout. We do not store complete card or UPI credentials.

Shipping

Shipping charges, processing information and estimated delivery times are described in our Shipping Policy. Delivery dates are estimates and may be affected by carriers, weather, holidays, address issues or circumstances outside our control.

Returns, exchanges and cancellation

Cancellation, damage, exchange and refund requests are handled according to our Return and Refund Policy. Please contact us before sending any item back.

Permitted use

You may use this website only for lawful personal shopping and information purposes. You must not interfere with the website, attempt unauthorised access, misuse customer or product information, submit false information, or use our content for unauthorised commercial purposes.

Intellectual property

The Krispaè by K name, logo, product photography, videos, text and website content belong to Krispaè by K or are used with permission. They may not be copied, republished, modified, sold or used commercially without written permission.

Third-party services

Our store is hosted by Shopify and may use third-party payment, analytics, advertising, shipping and communication services. Those services may have their own terms and privacy practices. Links to third-party websites are provided for convenience and do not make us responsible for their content or services.

Privacy

Information submitted through the store is handled according to our Privacy Policy.

Disclaimer and limitation

We take reasonable care in operating the website and checking products before dispatch. To the extent permitted by applicable law, Krispaè by K is not responsible for indirect or consequential losses arising from use of the website, carrier delays, misuse of jewellery, failure to follow care instructions, or events outside our reasonable control. Nothing in these terms limits rights that cannot lawfully be excluded.

Changes

We may update these terms to reflect changes to the store, services or legal requirements. The version published on this page applies from its publication date.